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Jun 08, 2022 7:26 am
In the case object record related list email quick action is not showing up even after adding it to the page layout. Email to Case is enabled as well.
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Jun 08, 2022 7:30 am
Even if you have done everything as per this Create a Send Email Quick Action for Cases (salesforce.com) and you still not able to see the Email quick action in the case record, all you need to do is set the email deliverability to All Email as per this document - Send Email Action Considerations for Cases (salesforce.com)
